2014 - Present
User Research
Literature Review
Wireframing
UI Design
Graphic Design
Icon Design
Mobile
Adobe Photoshop
Adobe Illustrator
Adobe Premiere Pro
Adobe XD
Figma
“BeDonor” was the name I gave to a UI design that I created back in 2014. The objective was to centralize blood donation data and establish a seamless experience for donors, patients, hospitals, and blood banks. The primary aim was to democratize the process and ensure a consistent supply of blood wherever it was needed. In 2015, I expanded on the concept by incorporating additional features that allowed users to discover healthcare and emergency facilities, access information about the services they offer, and navigate to their locations.
In 2014, I embarked on an informal journey of learning UI design. While the concept of democratizing the blood donation process was compelling, I soon realized that a crucial element was missing: background research. It was during my Human-Computer Interaction program at DePaul University that I had the opportunity to delve into the world of research. For my “Foundations of Research” class, I chose to focus on the concept of blood donation and non-profit organizations. The title of my research was:
“Aesthetic and Social Factors for Designing Non-Profit Websites and Apps”
Through this research, I explored various factors that contribute to the trustworthiness of a non-profit organization and how such organizations can effectively engage users to maintain a sustainable pool of donations. This research provided valuable insights into the design considerations and strategies that can enhance the user experience and impact of non-profit websites and apps.
During my research review, I came across several key findings that influenced the creation of the new UI:
Bright and warm colors, along with circular elements, can promote visual harmony and create a soothing effect on users’ minds. When used effectively, these elements have the potential to enhance engagement on the website.
Users tend to connect more with real-life imagery compared to abstract or representative graphics.
Users prefer concise and relevant information, supplemented by visual cues such as icons and images.
Emojis can be utilized to provide feedback to users on their progress, creating a sense of achievement. They can also be leveraged to gamify the experience, making it more interactive and enjoyable.
Gamification elements, such as challenges, levels, and rewards, enhance the user experience and encourage continued interaction with the product.
By providing incentives, users are more likely to stay engaged with the product and continue using it.
During my tenure as a UX Designer at St. Jude Children’s Research Hospital, I had the opportunity to delve deeper into the concept of blood donation with the aim of cutting costs and saving children’s lives. As a hospital that does not charge its patients and families, St. Jude relies heavily on the generosity of donors and the effective utilization of donor dollars. Additionally, St. Jude operates its own blood donation center, which often faces challenges in maintaining an adequate supply of blood, much like other blood banks worldwide. So, here’s some info from my research:
To demonstrate how a better Blood Donation User Experience can benefit users, I created a much more improved wireframe, taking inspiration form all my previous user interfaces, and utilizing research. The goals were:
Ease the process of setting up a donor profile.
Making the donation type selection more informative by providing the eligibility, frequency, and time.
Showcasing a better utulization of incentives, engagement, and rewards.
In 2023 & 2024, I collaborated with the Event Experiences team to set up a Pilot Program for the annual ALSAC Town Hall meeting. The goal was to set up a booth for St. Jude Blood Donor Center for the attendees to check out, and schedule their blood or platelet donations based on their eligibility and availability.
Implemented cost-saving measures that resulted in over $16,000 in savings for NTM 2023 and 2024 by establishing a Blood Donation Registration booth. Additionally, expanded outreach through Marathon and Walk/Run initiatives, further enhancing community engagement and impact.
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